Frequently Asked Questions (FAQ)

The key must be collected at Hostel Urban Sevilla, located 100 meters from the Hostel Central Sevilla.

Check in time is from 2pm until 1am. On arrival, please ring the bell outside. Clients must show an ID with photo at the time of check-in.

The addresses are:

Hostel Urban Sevilla: El Silencio 8

Hostel Central Sevilla: Josefa Reina Puerto 3, first floor.

Check out time before 12pm. Please remember to turn in your room keys when you check out inside the “Central” mailbox behind the black door next to the elevator on the ground floor.

The conditions of cancellation and advance payment may vary according to the type of accommodation. When you enter the given dates, according to the rate, you will be shown the conditions of the selected room.

No, sorry, children are not accepted at the property. It’s an Adult Only Hostel.

There are no extra beds in the rooms.

The minimum age for check-in is 18.

Sorry, but Hostel Urban Sevilla does not accept pets.

Bicycles are not allowed in the Hostel.

No, you cannot celebrate parties or events.

Yes, you can. We have a luggage room at our sister hostel: Urban Sevilla on the ground floor. Available between 10am and 5pm.

Yes, Registration Number RTA H/SE/01263 Pension-City

In case of early departure date, you will be charged for the full amount of the stay.

Guests must show a valid ID with photo upon check-in.

This accommodation is located in a very busy area, so there might be some street noise.